Shipping policy
Thank you for visiting and shopping at Glow & Drift. Following are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 1-4 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
2. Shipping Rates & Delivery Estimates
We are thrilled to offer Free Standard Shipping on all orders!
- Standard Shipping: Free
- Estimated Delivery Time: 7-15 days
Please note that delivery delays can occasionally occur due to carrier issues or severe weather conditions.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email containing your tracking number as soon as your order is shipped. This allows you to monitor your package's journey right away.
4. Customs, Duties, and Taxes
We do our best to ensure a smooth delivery, but please note that any customs duties, taxes, or local fees applied after shipping are the responsibility of the customer.
5. Damages and Lost Packages
While we carefully package every item to ensure it arrives safely, sometimes transit can be rough. If your order arrives damaged or gets lost along the way, please reach out to us right away at [Your Support Email]. We will gladly help you navigate the claims process with the carrier or find a solution to make things right for you.
6. International Shipping Policy
We currently ship to the United States, Canada, Australia, the United Kingdom, and the European Union.
7. Returns Policy
Our [Link to Return & Refund Policy] provides detailed information about options and procedures for returning your order.